Disability Sport & Recreation
Address: 341 George Street, Fitzroy, VIC, 3065
Postal address: PO Box 207, Abbotsford, VIC, 3067
General enquiries: (03) 9473 0133
Opening hours: 9am – 5pm weekdays
ABN: 90 355 468 664
Compliments & Complaints
If you have an enquiry, dispute or complaint please let us know as soon as possible so we can understand the issue and then work to resolve it promptly.
Our commitment to you:
- We’ll respond to written correspondence within 10 business days of receipt
- We’ll respond to verbal correspondence within 48 hours of the call being placed
- We’ll acknowledge email correspondence within 48 hours of receipt and respond by email within 10 business days
- As a registered Disability Service Provider, we’ll log all complaints in the Annual Complaints Reporting (ACR) online tool
In some instances we may not be able to respond within the above timelines. If this is the case, we’ll let you know when the completion date is to be expected. We thank you for taking the time to let us know of your concerns. We care about your feedback.
If you are unhappy with how we have addressed your problem, you may like to contact: